Average Score (85 reviews):4.3

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

85 Ratings

4.3 Average

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  • Garrett K.11-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Sara A.11-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • James H.11-08-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    More knowledge of what they are selling. Showed us a 2024 Tiquan which was actually a 2023. Finally picked up the new vehicle. Went a few mile towards home and noticed no panoramic roof. Had to return it since it was not the one we purchased. Ended up making 4 trips and signed 2 sets of paper work. No apology and felt like no one really cared.

  • Tanya B.11-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Richard H.11-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Robert M.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Problem solved. I was talked through the process

  • Carter S.10-28-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Meghan D.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Matthew N.10-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    outstanding service department

  • Shawn M.10-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I chose this rating due to the fact that my salesman Seth was outstanding and very polite. He seems to care more about the customer and their needs instead of just landing a deal. Everyone else i dealt with also was outstanding. I would recommend anyone to come to McGrath Volkswagen.