TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Average Score (85 reviews):4.3
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Experience with Seth and Logan at McGrath was amazing. From the 1st call, made us feel like we were their only client. Within 48 hours we had our new 2024 VW Tiguan. They took this opportunity to share their insight and additional services without pressure. They truly believe in making the experience fast, easy and fun. We may have found our only source for buying a vehicle. You should consider if buying a vehicle from them too.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2018
I was told there was an oil drain plug leak. The diagnostic cost with the replacement of the drain plug turned out to be $120. We then noticed we were still leaking oil and took it to another mechanic closer to our house. He said that the drain plug was leaking and it looked like a third party non OEM plug was used and that’s why it was leaking. That is what we were told when we went to McGrath and they were supposed to have replaced it with an OEM plug. This is extremely frustrating and not the first time we’ve had an issue with McGrath. We are extremely dissatisfied with the service we have received and would not recommend anyone go here.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The best experience I have had at a service department. I took our vehicle in for a r call without a appointment and they got me right in and was very quick. Just wishing their sales department was as first class as their service department is then we would come back and continue to but from them.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
My service advisor was very smart and helpful. I brought up a minor concern and he didn’t hesitate to follow up asap to solve the issue.
TYPE:ServiceMODEL:TiguanYEAR:2018
Good service, nice amenities.
TYPE:ServiceMODEL:TiguanYEAR:2019
Service was great, but damaged my exterior of my car and will not return my calls.