Average Score (85 reviews):4.3

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

85 Ratings

4.3 Average

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  • Carter S.05-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Rodney R.05-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Problems afterward. TPS warnings went off within 5 miles. 2 tires were low. Then temp sensor warning went off. Not enough antifreeze. Had to stop to address each warning. Then had to purchase antifreeze to fix temp. All this after spending huge at a VW dealership to have peace of mind. Not good. Also service advisor recommended services that the dealership had recently performed if he had looked 2 or 3 service visits back. Fortunately, I remembered that the services had already been performed.

  • Robert B.05-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Misty H.05-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Very unorganized. Made an appointment and when I arrived nothing was done or ready.

  • Jared F.05-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Lisa J.04-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • George S.04-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Mike my service advisor was professional and courteous. He kept me updated when needed I would recommend them to everyone

  • Kim K.04-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Richard H.04-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Generally satisfied, Mike Wolfe is great to work with

  • Tony B.04-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021